08/21/2025
We're Hiring!
Account Manager - Commercial & Industrial Sales
At Dock & Door Tec, we believe great salespeople don’t just sell products — they build trust, uncover what matters most, and drive long-term partnerships. Our Account Managers are consultative problem-solvers who follow our proven Sales Process to create solutions that keep our clients’ operations safe, efficient, and moving forward. If you thrive on building relationships in established territories, listening & asking great questions, owning results and growing within a defined territory, this role is for you. You will receive training on our products, partners and sales processes to support your development.
While each Account Manager is assigned a defined territory, as a growing company we welcome applicants from the Twin Cities Metro area, Greater MN and Western WI. Success in this role is based more on your ability to connect with clients and manage relationships than on your physical office location.
Job Summary
The Account Manager is responsible for uncovering opportunities and generating new business within new and existing clients. The Account Manager will follow a consistent sales process for prioritizing opportunities, qualifying potential new clients, understanding the clients’ business drivers, building relationships, presenting solutions and closing business in accordance to sales quotas and expectations.
• Proactively develop & execute a sales plan for your assigned territory — identify the right-fit clients, prioritize opportunities, and plant seeds for long-term partnerships.
• Research & qualify target companies by understanding their business drivers, challenges, and goals — then develop a strategic approach to engage, build trust, and uncover opportunities.
• This position requires having a flexible schedule to support and drive business based on the needs of the client to ensure excellent client experiences.
Essential Functions
The primary duties and responsibilities of the Account Manager consist of but are not limited to:
• Develop sales plan for activities, determine priority of prospects and generating leads.
• Research and maintain a database of target companies and contacts that fit with D&DT’s ideal client profile, and prioritize, effectively qualify, and develop a strategic plan to pursue and close business.
• Communicate sales plan and progress to management
• Execute and deliver on sales targets
• Develop & manage a pipeline of opportunities and prospective customers
• Effectively navigate the Dock & Door Tec sales process to close
• Research, capture and document client and prospect information in the company’s CRM system. This includes company profile data, notes from conversations, activities, competitors, technology in place, key contacts, activities, etc.
• Generate and maintain a healthy sales pipeline from new and existing clients with the ability to move opportunities through the sales process and accurately forecast.
Qualifications
• Two-year degree in business, sales, management, or related field preferred.
• 5+ years proven sales experience, client direct B2B industrial service/sales environment preferred
• Proven track record of consistently achieving and exceeding sales goals
• Industry experience not required, but mechanical aptitude (Loading Dock equipment, overhead and specialty door) or related experience is preferred.
• Experience with Office 365: Microsoft Outlook, Word, Excel, PowerPoint, enterprise resource program (ERP) Acumatica, MailChimp and CRM software.
• Experience in an EOS/Traction environment is helpful but not required.
• Valid Driver’s license to support sales territories and client engagements
Accountabilities
• Achieve sales goals
• Partner with D&DT employees to ensure internal efficiencies and collaboration
• Oversee accurate data and processes in CRM, ERP and AIM systems
• Timely reporting, quoting and data entry
• Ensure D&DT client experience is exemplary
• Maintain professional relationships with internal and external partners, exhibiting a commitment to D&DTs core values and mission.
• Gain a working knowledge of the business and be able to confidently answer prospect and client questions.
Competencies
• Work well under pressure and able to meet deadlines
• Strong networking and rapport building skills.
• Strong resiliency to handle rejection or adversity in the sales process
• Ability to navigate CRM to extract & report trends, data and details
• A no-task-too-small approach to the work. An ideal team member will be able to work well independently but also be flexible enough to be directed at times.
• Familiar with sales/service organizations and B2B environments
• Excellent verbal and written communication skills and the ability to make decisions independently
• High level of professionalism in dealing with sensitive information.
• Ability to take initiative, be energetic, resourceful and reliable, able to work in a fast-paced environment
• Flexible, willing to help and support projects as necessary to support D&DT
• Willingness to learn and adapt new technology and techniques to better self, coworkers and the company
Learn More Here: https://www.dockdoortec.com/accountmanagercommercialandindustrialsales.html
