Free State Heating & Cooling LLC

04/22/2026

Phones are back up. Thank you for your patience.

903-479-3015

04/09/2026

Our office is currently experiencing a service outage, but we remain open and committed to serving our customers. If you require assistance, please call our temporary number at 903-802-6746

Thank you for your patience.

01/27/2026

01/24/2026

If you experience a power outage, reporting it the right way helps our crews respond faster and more efficiently.

How to Report an Outage
• Call 1-800-967-9324 for 24-hour outage reporting
• Text OUT to 972-932-2214 if you are enrolled in texting services
• Visit tvec.net/outage-center to report online
• Report in SmartHub

Please do not report outages through social media. It delays the process and does not reach our outage system.

Always assume downed power lines are energized and dangerous. Stay far away and report them to TVEC or call 911.

Our crews follow a structured process to restore service as safely and quickly as possible:
1️⃣ Damage assessment begins
2️⃣ Critical services like hospitals and emergency facilities are restored first
3️⃣ Substations and main lines are repaired next to restore power to the most members
4️⃣ Individual tap lines and smaller outages are addressed last

If you see crews nearby but your power is still out, they may be working on infrastructure that must be repaired first to safely restore your service.

We appreciate your patience, your preparedness, and your partnership in helping keep everyone safe during potential outages.

01/24/2026

With the potential for winter weather moving in this weekend, please take extra precautions if you need to be on the road.

• Slow down and leave extra space between vehicles.
• Make gentle turns and brake slowly to avoid sliding.
• If you start to skid, ease off pedals and steer into the skid.
• Accelerate slowly from a stop for better traction.
• Keep sand, kitty litter, or cardboard in your vehicle for traction.
• Carry an emergency kit with basics like water, blankets, flashlight, and jumper cables.
• Check weather and road conditions before traveling and delay trips if needed.

Stay safe out there.

12/25/2024

Merry Christmas from our family to yours.

07/04/2024

Don’t just celebrate. Teach them why we celebrate. Happy Independence Day from your freedom loving HVAC friends at Free State Heating and Cooling.

06/16/2024

Happy Father’s Day. We see you.