08/21/2026
Nick, Raegan, and Morgan spent the week in Nashville, Tennessee attending Nexstar’s Call Center Edge training for continuing education and hands-on learning focused on creating an even better customer experience.
While Nashville made for a great backdrop, the real focus was on:
✔️ Strengthening communication with our customers
✔️ Learning new ways to better serve every caller
✔️ Improving the overall customer experience from the very first phone call
✔️ Bringing back new ideas and knowledge to help our team continue to grow
We believe great service starts long before a technician arrives at your door. It starts with the very first conversation, and continuing education helps us make sure we’re always improving.
A big thank you to the Nexstar team for a great class, wonderful hospitality, and an experience we’ll take a lot away from.
Work hard. Learn more. Serve better.
For service you’ll adore, call Gore. 💙