City Plumbing Company, Inc

11/24/2023

Hello,

We are closed Thanksgiving and Black Friday and will reopen on Monday. We are thankful for your support this year as it has allowed us to let our team have some time off to enjoy with their families.

05/13/2020

Cooking at home has increased and given that we live in the South, the use of cooking oils (vegetable oils such as olive, canola, or avocado; crisco, bacon grease, etc) has also increased.

We see plenty of calls each year due to major issues that can always be traced back to people pouring oil down the sink drain.

The oil hardens and coats the sink lines, catching with it any food debris or other solids that might move through the pipes. Over time, these can cause blockages and clogs, leading to awful odors, slow drains, standing water, and full-on blockages that can even cause raw sewage to come back into your home.

A common misconception is that using hot water down the drain heats the pipes and thereby negates the oil hardening and causing clogs. This isn't true and honestly worse because it allows the oil to travel further into the lines, causing clogs in areas that cost a lot of money and property damage to get to in order to repair, such as ripping your yard up to get to the pipes leading out to the water system. (If you aren't eating today, go ahead and look up "fatbergs" to see what happens if the oil makes it into the sewers! These things cause significant damage and require specialized removal, which in turn causes water rates to increase).

Anyway, instead of dumping your oil, consider a few alternatives:

1. Do like granma and keep your bacon grease in a jar for eggs, potatoes, and other things.

2. Get a storage vessel for permaliquid oils such as canola or other cooking oils that you use. Once it's full, you can recycle the oil at a renderer or take it to a local recycling center in Florence Country. You can pour whatever oils you want into the container - they don't care if it's all mixed up.

3. If you accidentally forget, you can use a cup of baking soda down the drain followed by a cup of vinegar and a cup of water. Plug the drain for five or ten minutes, and then pour a pot of boiling water down the drain. This loosens the grime and the boiling water increases pressure, pushing grease down the drain.

And if all else fails, give us a call - we're happy to help you get stubborn clogs removed safely and professionally. We'll leave behind nothing but a mason jar for you to start your collection!

05/07/2020

As we continue to move towards our new normal in light of COVID-19, we wanted to take a few moments to ask our customers to help us while we are helping you.

We continue daily health check-ins with our servicepersons in order to protect them as well as our clients. We have also enhanced our sanitation procedures to eliminate as much cross-contamination between appointments as possible. While this may take a little longer, the peace of mind this offers for many of our at-risk clients, our employees and our families makes it worthwhile.

One very simple way that you can help us continue this commitment to health and safety is by maintaining social distancing guidelines while we are working in your home. This includes maintaining a six-foot distance while we are working.
We know that it’s nerve-wracking to have anyone in your home, and we certainly understand the reasons that persons wish to supervise while we are working. We hope that our years of experience and professionalism ease some of those worries, but we also know that sometimes, it’s more comforting to see with your eyes that you are getting the service you are paying for.

We are more than happy to take pictures, walk you through what we plan on doing and show you the finished product. We also are always happy to answer questions and do whatever we can to ease your worries. At this time, though, we must ask you to maintain a six-foot distance especially as cases continue to rise. This helps us stay around for the next generation.

Thank you for your commitment to us.
Be safe, be healthy, and be blessed.
City Plumbing Company

05/07/2020

If you've had a good experience with us, please do us a favor and nominate us for the Best of the P*e Dee 2020! Nominations have been extended through May 31st, 2020.

Thank you! Follow the link below to nominate us - as well as your other favorite local businesses and organizations!

Variable clouds with scattered thunderstorms. Gusty winds and small hail are possible. Low 63F. Winds WSW at 5 to 10 mph. Chance of rain 50%.

04/24/2020

We want to thank all our customers for their continued business during this time and cannot express our gratefulness for your trust in our experience and care for your safety.

Our offices will be CLOSED effective 3:00 PM Friday, April 24th and we will reopen at 8:00 AM on Monday, May 4th.

Considering all the hard work that our team has put in over the past two months of uncertainty, we have decided the best way to reward them is to give them some time with the people they show up at work for every single day: their families.

Frank Sr., Frank Jr., Justin, Robert and Richard have worked tirelessly to adapt to our health screenings, work with our clients to ensure they are safe and all their problems are resolved, and have been relentlessly positive in a time where it can seem hard to do so.
They are truly the backbone of City Plumbing Company, and we cannot think of a better way to say thank you for all that you do for our community and our families. It is only with your hard work that we have continued to be reminded of our blessings during this time.

If you need assistance for an emergency during our closure, we ask you to reach out via email at [email protected] or via our Facebook message option at City Plumbing Company, Inc as these mailboxes are monitored constantly. Please make sure to leave a phone number and a good time to reach you.
Stay Safe, Stay Healthy, Stay Blessed,

Richard and Scott Miller

03/15/2020

We at City Plumbing Company understand the uncertainty that is surrounding our community regarding the current pandemic nationwide of COVID-19. We wanted to take a few moments and communicate the measures we have in place to ensure the health and safety of our clients, our employees and of course, our families.

We are currently operating business as usual. As we are a small company, we have face to face time with our techs every morning and assess if anyone is ill. Throughout our history, we have always encouraged our employees to protect themselves first and stay home if they are sick – this continues today.

Our techs have all been trained in current CDC and NIH recommendations regarding handwashing and sanitizing. We are tirelessly working to ensure there is no cross-contamination between our service call addresses. We are monitoring the situation and will do whatever is recommended to keep everyone safe and healthy.

At this time, we thank you for your near-70 years of trust and faith you have put into our family and we continue to look forward to serving yours.