12/07/2021
The primary focus of the Operations Coordinator is to manage and run the task list and the shared calendar for scheduling purposes. This includes updating and maintaining the current status of the task list as well as updating the daily task list for the in-house technicians to work off of.
The employee must fully commit to the task at hand. This could vary from task list management, scheduling, walkthrough reports, client updates, and occasional site visits to Aspen and surrounding areas.
The Operations Coordinator is also responsible for the day to day coordination and scheduling of the in-house technicians and outside subcontractors.
The Operations Coordinator must maintain a good attitude and be a team player. Due to the variety of tasks performed throughout any given day, the person in this position must be able to “roll with the punches”, while keeping a smile on his/her face.
General Clerical duties include: processing emails, creating proposals and transmittals of information related to projects, processing last minute schedule changes, resolving unforeseen issues in a timely manner, and occasional site visits or deliveries to jobsites.
The employee will be fielding phone calls from both clients and Subcontractors. The employee must treat each client with the utmost respect. This includes the client’s property. All care must be taken to protect the property and our clients’ interests. When leaving a client’s home, the employee must make sure that the project is finished as well as making sure that the home is cleaner than when he/she arrived.
The employee must be self-motivated. There is no tolerance for someone who cannot pull more than his/her own weight. Going the extra mile is a job requirement.
Excellent communication skills are required for the Operations Coordinator.
Must be proficient in Excel, Power Point, and MS Office.
The Operations Coordinator is expected to work M-F.
Occasionally, the Operations Coordinator will be required to stay after hours to complete unfinished tasks, prepare the task list for the next day, or handle unexpected emergencies that may come up.
