05/26/2022
Stories like this are frustrating . . . and in some areas, all too common.
If somebody tries to sell you a solar system--especially door-to-door--do your due diligence. Make sure they perform an exhaustive analysis of your property/living situation and explain everything to you, including their rationale for all recommendations. Be prepared to walk away immediately if you see any red flags. Or if they evade your questions.
For example . . .
* Unless you have an exceptionally energy-efficient home with new windows, lots of insulation, home wrap, and Energy Star appliances, there is almost zero chance that a solar system is going to ELIMINATE your reliance on the electric company. Offset costs? Yes. Eliminate your electric bill? No.
* Unless you have that exceptionally energy-efficient home AND a huge solar array, there is basically no way you are going to MAKE MONEY from your solar system.
* Don't believe promises or estimates from anyone who doesn't lead you through a detailed energy audit. They should ask to look at your electric (and gas, if applicable) bills for at least the last year; get a complete list of your appliances, electronics. and other power-consuming devices; and gather details of those devices so they can determine their wattage and efficiency.
* They should absolutely ask how you heat and cool your home. Air conditioners consume a lot of juice. And if you have gas heat, that's a whole different story usage-wise than if you have electric baseboard heaters. How about a clothes dryer? Gas or electric?
* Be wary if they don't ask to see your electric meter and electrical service panel. Particularly if you have an older home, some significant re-work might be necessary. If it is, who pays for it?
* RUN if they tell you you'll be able to sell your electricity back to the power company but can't explain what kind of net metering scheme will be used. They shouldn't need to ask you to explain the question. They should be able to answer clearly and intelligently. Phrases like "retail rate" and "wholesale rate" should be part of the explanation. Ask if there are any restrictions on who is eligible for net metering in your area. Not all utilities allow you to sell electricity back to the power company. It varies from state to state (and even company to company).
* Ask about relevant electrical/fire codes and inspection requirements in your area. If they say it's not necessary, they're wrong. The only way you won't need an inspection is if you have a fully off-grid system. And even then, sometimes inspections are required depending on local laws.
There are many more topics that a reputable solar installer (or designer) should discuss with you. But these are the big ones. A company like Big Sky Solar Design will perform a thorough analysis of your situation, educate you on each component of a potential system, and explain the rationale for every decision.
Solar systems have a 20-year usable life. Be an educated consumer before making such a commitment.
A hidden camera FOX 5 I-Team investigation takes the shine off some big promises made to Georgia homeowners about solar power.