10/08/2026
Good customer service isn't something that can be achieved by a single individual alone; it requires a team.
We would like to take the opportunity of Customer Service Week to acknowledge the Tempo Partners who contribute to improving the customer experience on a daily basis within our HVAC Single Family Service, HVAC Multifamily Service, HVAC New Construction, Plumbing, and US-EcoLogic teams.
Their duties involve much more than simply answering the phone or meeting a request. They take the time to listen, solve problems, coordinate schedules, deal with changes, communicate with our field teams, and assist in keeping customers informed and supported, even if the day doesn't proceed as planned.
The link between our customers, field teams, and operations is an important element in the way Tempo provides service.
That shows a wider truth regarding our culture: People First.
We would like to say thank you to our Customer Care Partners for being patient, professional, working well as a team and showing genuine care in every interaction; the work that you carry out is important to our customers, to your other Tempo Partners and to our company.
This week we're celebrating you: Employee-Owners CARE MORE!