09/27/2026
Rooster Roofing
Lead Intake Coordinator
Location: Janesville, WI
Employment Type: Full-Time | 40 hours per week
Starting Pay: $20/hour
Schedule: Monday–Friday
Position Overview
Rooster Roofing is looking for a friendly, organized, and dependable Lead Intake Coordinator to join our team full-time.
This person will often be the first point of contact for customers calling Rooster Roofing, so strong communication skills and a professional, welcoming phone presence are important. The primary focus of this position is answering incoming calls, gathering accurate lead information, and making sure customers are quickly connected with the appropriate member of our team.
In addition to lead intake and general office support, this position may expand into Accounts Payable support or Inside Sales depending on the candidate’s experience, strengths, and interests.
Core Responsibilities
Answer incoming phone calls and provide a friendly, professional first impression.
Gather complete and accurate customer and lead information.
Enter new leads into AccuLynx and route them to the appropriate salesperson or department.
Return missed calls and voicemails promptly.
Direct customer service, vendor, and existing-job questions to the appropriate team member.
Maintain organized call records and document customer communications and follow-ups.
Assist with general front-office responsibilities, including greeting visitors and sorting incoming mail.
Additional Responsibilities
Depending on experience and background, the position may include responsibilities in one of the following areas:
Accounts Payable Support
Assist with entering bills into QuickBooks Online.
Help code credit card transactions and match receipts.
Maintain vendor records and assist with W-9 and certificate of insurance tracking.
Monitor and organize incoming vendor invoices.
Provide additional Accounts Payable support as needed.
Inside Sales
Qualify incoming leads and schedule inspection appointments.
Follow up on open estimates and unsold quotes.
Follow up with previous customers regarding repeat work, referrals, and reviews.
Respond quickly to web leads, missed calls, and other sales opportunities.
Track lead sources and outcomes in AccuLynx.
Assist with outbound campaigns as Rooster Roofing continues to grow into new service areas.
Qualifications
We’re looking for someone who:
Has excellent communication and customer service skills.
Is friendly and professional on the phone.
Is highly organized and detail-oriented.
Can manage multiple calls, messages, and follow-ups without losing track of important details.
Is reliable, punctual, and comfortable working in a fast-paced office environment.
Is comfortable learning new software and technology.
Has basic proficiency with Microsoft Office and/or Google Workspace.
Experience with QuickBooks, bookkeeping, Accounts Payable, inside sales, appointment setting, customer service, or the home-services industry is a plus, but not required for every candidate.
Schedule & Compensation
Full-time, 40 hours per week
Monday through Friday
Starting pay: $20/hour
Additional compensation opportunities may be available for candidates whose role includes Inside Sales responsibilities.
How To Apply
Contact Rooster Roofing (608) 631-0004
Email your resume to [email protected]
