Interstate Mechanical Service, LLC

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Interstate Mechanical Service, LLC

Interstate Mechanical Service offers 24/7 HVAC, Plumbing and Controls services to any and all commer

06/05/2026

A moment for some beautiful duct fab + install work from our team this week👌

06/03/2026

We’re proud to celebrate Doss Howell, who recently reached his 10-year milestone with Interstate! 👏 (Even if this celebration is a overdue!) Doss joined the team on January 25, 2016, and has grown alongside Interstate Mechanical Service every step of the way. Starting as an HVAC apprentice, Doss worked his way into becoming an HVAC technician, then Service Manager, and today serves as the HVAC Director for IMS, overseeing HVAC service operations and logistics.

Doss was one of the original grassroots employees who helped shape IMS into what it is today after becoming its own company apart from IMC. Over the years, he’s helped lead through major transitions, challenges, and changes—and through it all, he’s remained steady, loyal, and fully committed to the Interstate team.

He’s the kind of leader who jumps in when situations get difficult, whether that means helping with challenging customers, supporting his team, or making tough decisions to keep operations moving forward. Doss does a great job balancing what’s best for the customer while also standing behind and supporting his team.

Known for being calm under pressure, innovative, and highly respected by those around him, Doss is constantly looking for ways to improve efficiency, strengthen the team, and help others succeed. He leads with humility, works hard, treats people with respect, and truly embodies what it means to be humble, hungry, and smart.

And the recognition reflects it:
🏆 IMS Leadership Award – 2024 & 2025
🏆 Interstate Mechanical Dream Team – 2024 & 2025

Doss, thank you for 10 years of leadership, loyalty, and commitment to Interstate. IMS is stronger because of you, and we’re proud to have you as a constant along way. 💙

05/29/2026

What a great night we had last Friday! Huge thank you to our friends at TIS Insurance Services for sharing their suite with us for the Smokies game! ⚾️🦜

The theme of the night was Margaritaville, so we showed up ready for Jimmy Buffett, cheeseburgers in paradise, and a good time. Even with the rain, it ended up being one of those evenings you’re just thankful for: good people, good music, fireworks, and great conversation.

We always enjoy working with , and it’s especially meaningful anytime we get to spend time at Covenant Health Park seeing a project our team had the opportunity to be part of come to life for the community.

These kinds of nights are a good reminder that what we do is about more than just buildings and systems. It’s about the people, partnerships, and community we get to help build along the way. Grateful for all of it.

04/29/2026

Grateful for beautiful weather as our IMS Projects team tackles unit replacements at with one of our customers.

From consultation and planning to crane day, installation, and startup, our team can handle a changeout from start to finish.

Proud of the work we’re entrusted to do and thankful for the customers we have the opportunity to serve every day!

03/02/2026

We’re excited to celebrate Malcolm Springs, who recently reached his 5-year milestone with the Interstate team and is entering the Wall of Fame for the first time! 👏

Malcolm joined us in late December 2020, starting his journey as a plumbing apprentice in Special Projects. From day one, he’s brought a steady attitude, a willingness to learn, and a commitment to doing things the right way.

Over the past few months, Malcolm has taken on a new challenge—transitioning to Interstate Mechanical Service (IMS) and stepping into the HVAC world as an apprentice. That kind of adaptability says a lot. He’s not afraid to grow, try something new, and expand his skillset for the good of the team.

Malcolm is loyal, coachable, and eager to keep building his career in the trades. We’re proud of the foundation he’s laid over the past five years and excited to see where this next chapter with IMS takes him.

Malcolm, congratulations on your first Wall of Fame milestone. Here’s to continued growth and everything ahead. We are so grateful for you! 💙

12/25/2025

Merry Christmas from all of us at Interstate Mechanical ❤️

This season, we’re especially grateful for our incredible team, loyal clients, and trusted partners who make what we do possible. Your hard work, trust, and support mean more than we can say.

We hope your Christmas is filled with rest, joy, and time with the people who matter most. Here’s to a strong finish to 2025 and even greater things ahead in 2026.

Merry Christmas to all, and to all a good night!🎄

12/22/2025

Last Friday, December 12, we came together to celebrate one of the most important parts of our company: the people who keep IMS moving every single day. The 2025 Interstate Mechanical Awards marked our 8th-annual celebration of individuals who consistently go above and beyond in service, leadership, and teamwork.

These awards aren’t about titles. They’re about reliability, initiative, and heart. They recognize the teammates who answer the call, solve problems, support one another, and represent IMS with professionalism and pride.

Please help us congratulate our 2025 IMS award recipients:

▫ Customer Service Excellence Award: Avery Fetner
▫ Leadership Award: Tim Bounds & Doss Howell
▫ Rising Star Award: Chris Lile
▫ Admin MVP Award: Colleen Coppedge
▫ Rookie of the Year: Joseph Webb

Each nominee and winner reflects what makes IMS strong — commitment, accountability, teamwork, and a genuine desire to serve our customers well.

We are proud of each of you and grateful for the impact you make on this team and the clients who trust us every day.

Here’s to celebrating the legacy we’ve built — and heading into 2026 ready for even more. 💪 Please join us in congratulating these outstanding team members!

12/18/2025

On a chilly winter week, the quad Yule logs can make the office feel cozy for when our techs roll in and out of the shop! 😆☕️

12/03/2025

Another day serving our community. ✔️

Senior living facilities are just one of the many industries that trust our IMS Service Team to keep their buildings safe, comfortable, and running smoothly.

We keep your facility running at its best so you can get back to what you do best — running your business!

Call us today at 865-602-4128 to learn how IMS can be your trusted facility partner, or visit imsknox.com.

11/27/2025

From our Interstate family to yours, Happy Thanksgiving! 🦃

We’re incredibly grateful for the customers who trust our Service Team day in and day out. Your partnership keeps us moving, growing, and doing the work we love. Whether we’re responding to a service call, keeping facilities running smoothly, or supporting your operations behind the scenes — serving you is truly our privilege.

Wishing you and your family a warm, safe, and restful holiday weekend.
We’re grateful for you today and every day. 🧡

Address

3200 Henson Road
Knoxville, TN
37921

Telephone

+18656024128

Website

https://imsknox.com/

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