07/27/2026
🔧 WE’RE HIRING — RESIDENTIAL SERVICE PLUMBING TECHNICIAN 🔧
📍 The Plumbing Express | Locust Grove, Virginia
We’re looking for the right person to join The Plumbing Express.
We’re not necessarily looking for the most experienced plumber in the area. In fact, the person we’re hoping to find may be someone who simply hasn’t been given the right opportunity yet.
Maybe you’re a trainee or apprentice who has developed a solid plumbing foundation and you’re ready to make the jump to running your own residential service calls.
Maybe you’re already a junior plumber who knows you’re capable of more, but you’re sitting behind senior technicians and aren’t getting the opportunities, training, or appreciation you need to move forward.
If you’re dependable, professional, eager to learn, and ready to grow, we’d like to meet you.
🏠 WHAT ARE WE LOOKING FOR?
Residential service plumbing is about more than fixing pipes.
You need to be able to walk into someone’s home, listen to what they’re experiencing, diagnose the problem, communicate clearly, provide appropriate options, and perform quality work.
We don’t expect you to know everything on day one.
You’ll have the support of two Master Plumbers, not only when someone is physically working alongside you, but when you’re in the field and need help.
If you’re standing in a customer’s home looking at something you haven’t encountered before, experienced help is a phone call away.
We’re willing to teach. You need to be willing to learn.
🛠️ WHAT DOES A TYPICAL DAY LOOK LIKE?
Ideally, you’ll run 2–3 residential service calls per day.
Our emphasis is not on selling — it’s on serving.
We want you to take the time to properly diagnose the problem, explain what you found, provide appropriate solutions, and take care of the customer.
We are not interested in high-pressure sales tactics or selling people things they don’t need.
At the same time, this is a business. We have payroll, trucks, fuel, insurance, equipment, training, inventory, and overhead to pay, just like you have financial responsibilities at home.
For this position to support itself, our expectation is that you average approximately $2,500 per working day in COLLECTED revenue.
That’s an average. Some days will be higher. Some days will be lower.
We don’t expect that revenue to come from pressuring customers.
We expect it to come from becoming a great residential service technician: diagnose accurately, communicate clearly, identify legitimate needs, provide appropriate options, and perform valuable work.
Serve the customer well. Do great work. The revenue should follow.
And when your performance helps the company succeed, there are opportunities for incentive-based bonuses in addition to your regular compensation.
⏰ LET’S TALK ABOUT HOURS
Our normal customer service hours are approximately 9:00 a.m. to 5:00 p.m., Monday through Friday.
But we want to be clear about what that means.
9:00 a.m. is generally when we want you arriving at your first customer’s home — not when your workday begins.
Realistically, depending on where you live and where that first call is located, your day may begin closer to 7:00 a.m.
Likewise, service plumbing doesn’t always cooperate with the clock. Occasionally a job runs long or taking care of a customer properly means working later than 5:00.
We ask for reasonable flexibility when those situations happen.
BUT — that flexibility works both ways.
We’re not interested in keeping you busy simply because the clock hasn’t reached 5:00.
If you’re taking great care of our customers, handling your responsibilities, and consistently meeting the expectations and revenue averages necessary to make your position successful:
Finished at 4:00? Go home.
Finished at 3:00? Go home.
Heck, if everything lines up, your customers are taken care of, your responsibilities are handled, and you’re meeting your averages:
Finished at noon? Go home.
We care about results, responsibility, and taking care of our customers, not making someone occupy a truck until a particular time just because we can.
Some days may start early. Occasionally a day may run late. Other days you may knock it out of the park and head home early.
Take care of the customer. Take care of your responsibilities. Help make the company successful. Then go enjoy your life.
And two things we want to make very clear:
NO on-call rotation.
NO required weekend work.
🚐 WHERE DO WE WORK — AND WHERE SHOULD YOU LIVE?
The Plumbing Express is based in Locust Grove, Virginia.
Our general service territory extends:
• East to Fredericksburg
• North to Stafford/Garrisonville
• South to Ruther Glen
• Southwest toward Ruckersville, north of Charlottesville
• West to Culpeper and surrounding areas
We generally do not run work north of Stafford/Garrisonville into Northern Virginia.
Ideally, we’d like to find someone who lives somewhere along or near the Route 3 corridor between Fredericksburg and Culpeper.
That puts you near the heart of the territory we serve.
However, that’s our preference, not necessarily an automatic disqualifier. If you live elsewhere within our service area and think you’re the right person, we still want to hear from you.
🚐 YOU’LL TAKE YOUR WORK VEHICLE HOME
You’ll be expected to take your assigned company vehicle home with you.
That means wherever you live needs to be reasonably located within the territory we serve.
The vehicle is provided for work purposes only.
Taking it home allows you to begin and end your workday within our service area rather than making unnecessary trips back to the shop.
It is not your personal vehicle for grocery runs, errands, or personal transportation.
💰 WHAT DO WE OFFER?
• Competitive pay
• Incentive-based bonus opportunities
• Health insurance stipend
• Paid time off
• Company work vehicle to take home
• No on-call rotation
• No required weekends
• Training and support from two Master Plumbers
• Opportunities to develop your technical and diagnostic abilities
• Help developing your customer communication and residential service skills
• Greater responsibility as your abilities grow
• A small-company environment where your contribution is noticed
🚨 THE NON-NEGOTIABLES
Because you’ll be driving our vehicles, representing our company, and entering our customers’ homes, there are a few things we simply will not compromise on.
You must:
• Be drug and alcohol free
• Have a valid driver’s license and be insurable to operate our company vehicles
• Maintain a neat, clean, professional appearance
• Not smoke or use to***co products in company vehicles, on company property, or on customer property
• Be able to take your assigned work vehicle home and live within our general service territory
• Understand that company vehicles are for work purposes only
• Be someone we can trust to represent our family, our company, and our reputation inside a customer’s home
If those expectations don’t work for you, this probably isn’t the right opportunity.
If they sound completely reasonable, keep reading.
👋 OUR HIRING PROCESS IS A LITTLE DIFFERENT
We’re a small, locally owned company.
The person we hire isn’t going to disappear into a workforce of hundreds of employees.
So we want to know who you are, not just what your résumé says.
Jenn, co-owner of The Plumbing Express, will be your first point of contact.
1️⃣ FIRST INTERVIEW — MEET JENN
Your first interview will be in person with Jenn.
This isn’t a plumbing test.
It’s a conversation.
We’ll talk about your career so far, your personal and professional goals, what you’re looking for in your next opportunity, your desired compensation, and where you’d like your career to go.
We’re trying to determine whether we’re a good fit for each other.
And part of that conversation needs to be about money.
We want to understand what you need financially for this job to make sense for you and your family.
The last thing we want to do is convince someone to leave another job, bring them into our company, and then have them stressed every month wondering how they’re going to pay their bills.
This needs to work both ways.
We don’t need your bank statements, and we’re not interested in prying into every detail of your finances.
But we do want an honest conversation about the bigger picture:
What do you need to earn?
What are you accustomed to earning?
What would make changing jobs worthwhile?
And can the compensation opportunity we can realistically provide support the lifestyle and responsibilities you already have?
If the numbers simply don’t work, it’s better for all of us to figure that out before you change jobs.
We’re looking for something sustainable — a position where the company can afford to invest in you and you can afford to build a career with us.
2️⃣ SECOND INTERVIEW — JENN & MICHAEL
If the first conversation goes well, you’ll have a phone interview with Jenn and Michael, co-owners of The Plumbing Express.
This is where we’ll dig deeper into plumbing.
We’ll talk about your technical knowledge, diagnostics, residential service experience, problem-solving, and communication skills.
We’re not trying to prove what you don’t know.
We want to understand what you already know, how you think through a problem, how you communicate with a customer, and where we can help you grow.
Remember, we’re specifically open to someone who is ready for their next step.
You don’t need to walk through the door knowing everything.
3️⃣ DRIVING & BACKGROUND CHECK
If we all believe there’s a potential fit after the first two interviews, we’ll move forward with our pre-employment checks.
Because you’ll be operating a company vehicle and entering customers’ homes, employment will be contingent upon:
• Meeting our vehicle insurance requirements
• Successfully completing a criminal background check
• Meeting the non-negotiable requirements listed above
4️⃣ THEN LET’S HAVE LUNCH OR DINNER
If everything checks out, we’d like to take you and your spouse or significant other out to lunch or dinner.
Why?
Because changing jobs doesn’t affect only the person receiving the paycheck.
Your income, schedule, responsibilities, opportunities, and future with a company affect the people you go home to as well.
We want the person closest to you to understand the opportunity, meet us, ask questions, and feel comfortable with the decision you’re considering.
They are not interviewing for the job.
We simply believe that if you’re considering making a significant career change, the opportunity should work for your household too.
If you don’t have a spouse or significant other, that’s perfectly fine.
5️⃣ FINAL DECISION
After we’ve completed the process, Jenn and Michael will sit down together, compare our overall impressions, and make a final decision.
We’re not going to leave you wondering for weeks.
Our goal is to make a decision and get back to you within a few days.
🔧 SO WHO ARE WE REALLY LOOKING FOR?
We’re looking for someone we can invest in, teach, trust, and hopefully work alongside for years.
If you’re already the #1 technician at your company, making great money, getting all the opportunities you want, and you love where you work — stay there.
Seriously.
A good employer and a good employee finding each other is a great thing.
But maybe you’re the person sitting one or two spots behind that technician.
Maybe you’ve learned a lot, but nobody has given you the opportunity to show what you can do.
Maybe you’re ready to run your own truck, but nobody has given you the keys.
Maybe you’re good with your hands but need someone to help you become better at diagnostics or communicating with customers.
Maybe you simply want someone to invest in you.
If you want to become a better plumber, diagnostician, communicator, and service technician — and you’re willing to put in the effort to get there —
That’s the person we want to meet.
We expect a lot from the person who joins us.
But if you take care of our customers, take ownership of your position, meet the expectations necessary for all of us to succeed, and give us your best effort, we want this job to make your life better too.
📍 The Plumbing Express — Locust Grove, Virginia
Interested?
Send us a private message and tell us a little about yourself, your plumbing experience, where you live, where you are in your career, and what you’re looking for in your next opportunity.
And if you read this whole thing and thought, “I know exactly who needs to see this,” please send it to them or share this post.
Sometimes a good technician just needs someone to give them the opportunity to become a great one.
