CMS - Criticom Monitoring Services

CMS - Criticom Monitoring Services CMS is the largest wholesale monitoring company in the U.S. We're new to Facebook, so stop by and say “Big” doesn’t make us impersonal, it makes us better.

Monitoring services are the heart and soul of the security business so our size equates to a higher comfort level with added redundancy and resources. Our highly trained staff provides your customers with fewer errors for greater peace of mind and enhanced safety. CMS has three monitoring centers located across the country. Each center is UL listed and backed up by two generators and uninterruptib

le power supplies. Our monitoring centers are connected. This allows us to load balance by redistributing operator resources during spikes in alarm activity. We use only the most sophisticated security monitoring technology to deliver dependable service. We partner with leading technology innovators such as AT&T®, Avaya®, UTC, Honeywell® and Verizon®

Happy work anniversary to an incredible team member! 44 years of dedication, innovation, and commitment - what an awesom...
06/01/2026

Happy work anniversary to an incredible team member! 44 years of dedication, innovation, and commitment - what an awesome milestone!🎉

You are truly one of the elite few with all of your experience and knowledge. Thank you for all of the years of leadership and commitment, your legacy is truly inspiring!👏

We’re excited to be at ESX next week!🎉 Make sure to stop by booth #429 to see Kyle Wilson, Tom Topping, and Heidi Hicks...
05/30/2026

We’re excited to be at ESX next week!🎉 Make sure to stop by booth #429 to see Kyle Wilson, Tom Topping, and Heidi Hicks. We’d love to connect and talk to you about CMS Compass and how we can help you lower your attrition by improving your customer’s experience. Be sure to catch our speaker Tony Wilson on June 2nd for expert insights! See you there!

We're excited to be at ESX next week!🎉 Make sure to stop by booth #429 to see Kyle Wilson, Tom Topping, and Heidi Hicks...
05/30/2026

We're excited to be at ESX next week!🎉 Make sure to stop by booth #429 to see Kyle Wilson, Tom Topping, and Heidi Hicks. We'd love to connect and talk to you about CMS Compass and how we can help you lower your attrition by improving your customer's experience. Be sure to catch our speaker Tony Wilson on June 2nd for expert insights! See you there!

📲 BE IN THE KNOW—INSTANTLYWhen it comes to critical updates, speed matters.With CMS SMS/text notifications, you and your...
05/29/2026

📲 BE IN THE KNOW—INSTANTLY

When it comes to critical updates, speed matters.

With CMS SMS/text notifications, you and your customers stay instantly informed—so you can respond faster, reduce missed communication, and deliver a better experience.

Less waiting.
Less guesswork.
More control.

👉 Upgrade to smarter, faster communication with CMS.

Behind every alarm is a family, a home, or a business counting on a response. CMS monitors what matters - helping protec...
05/28/2026

Behind every alarm is a family, a home, or a business counting on a response. CMS monitors what matters - helping protect lives and property 24/7.

🚨 PROVEN BENCH STRENGTH. REAL RESULTS. 🚨When it comes to conversions, experience isn’t optional—it’s everything.At CMS, ...
05/27/2026

🚨 PROVEN BENCH STRENGTH. REAL RESULTS. 🚨

When it comes to conversions, experience isn’t optional—it’s everything.

At CMS, our conversion process is backed by specialized teams, advanced technology, and 110+ years of combined expertise driving every conversion.

At CMS, we’ve built a proven process to ensure every migration is smooth, secure, and disruption-free—because your business depends on it.

👉 Let’s make your next conversion seamless. Connect with our team today.

🎉 21 YEARS OF EXCELLENCE 🎉Today, we’re celebrating Ruth and her incredible 21-year journey with CMS.“Ruth raises the sta...
05/25/2026

🎉 21 YEARS OF EXCELLENCE 🎉

Today, we’re celebrating Ruth and her incredible 21-year journey with CMS.

“Ruth raises the standard for everyone around her—she truly cares about what she does and consistently goes above and beyond for her dealers and operators.”
- Joseph P, CMS Dealer

That kind of dedication doesn’t just make a difference—it defines who we are.

Ruth’s commitment, consistency, and care for both our dealers and team have made a lasting impact over the years.

👏 Thank you, Ruth, for 21 years of excellence.

On Memorial Day, we honor those who made the ultimate sacrifice in service to our country.Their bravery protects the fre...
05/25/2026

On Memorial Day, we honor those who made the ultimate sacrifice in service to our country.

Their bravery protects the freedoms we live with every day.

At CMS, protecting what matters is at the core of what we do—and today, we reflect on those who gave everything to protect us.

We remember.

🎉 37 YEARS OF LEADERSHIP 🎉Today, we celebrate 37 years of dedication and impact from our President, Tony Wilson.“Tony's ...
05/22/2026

🎉 37 YEARS OF LEADERSHIP 🎉

Today, we celebrate 37 years of dedication and impact from our President, Tony Wilson.

“Tony's ability to both retain team members for decades and inspire, coach, and motivate them to continually innovate and improve is a testament to his leadership. Tony and his team have cultivated relationships built on trust and care for one another.”
- Tim Whall

That kind of leadership doesn’t just build a company—it builds a culture.

Tony’s commitment to people, performance, and long-term relationships continues to shape CMS and the industry we serve.

👏 Thank you, Tony, for 37 years of leadership and impact.

On Tuesday, we had a very productive training session thanks to the expertise of Patrick Mills from Kidde and Abby Kachr...
05/21/2026

On Tuesday, we had a very productive training session thanks to the expertise of Patrick Mills from Kidde and Abby Kachris from Alarm.com. The attendees were able to gain fresh insights into sales strategies for selling fire and received a fascinating glimpse into the Kidde product line.🔥

We truly appreciate SS&Si for generously sponsoring this event. With the positive energy and valuable knowledge shared, we’re excited about planning many more of these sessions in the future. Thank you again to all who participated and contributed.

You can get your Kidde and Alarm.com products through SS&Si and give your customers the peace of mind knowing their lives and property are monitored and protected by CMS!🔒

Address

715 W State Road 434 Ste J
Longwood, FL
32750

Telephone

(877) 705-7706

Website

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