05/21/2026
Sometimes in business, customers become friendsā¦
And sometimes friends become customersā¦
The other day, I had to swing by a customerās house to pick up a check. He had left it outside in his grill for me, because apparently in Arkansas, grills are now considered secure payment drop boxes. š„šµ
Now, I was supposed to be there the day before⦠but plumbing happened, life happened, and I didnāt make it until the next day.
When I pulled up, this man was outside cleaning catfish.
Well, Iām a Southern guy with Southern roots, so naturally I couldnāt just walk past a pile of catfish without saying something. Next thing I know, I offered to help.
What I did NOT know was that I had accidentally applied for a full-time fish-cleaning position. šš
Fast forward, and now me and this customer have been running trotlines for about a week, catching catfish, cleaning fish, telling stories, and heās been sending me home with enough fish to make my freezer look like I own a seafood market.
And it got me thinkingā¦
Some customers donāt complain about the price.
They donāt nickel and dime you.
They donāt treat you like ājust the plumber.ā
They understand that when you call somebody who shows up, does quality work, stands behind what they do, and treats you right ā that has value.
And sometimes those customers become friends faster than some of your actual friends will pay an invoice. š
Thatās what we love about doing business here in Central Arkansas.
It aināt just pipes, drains, water heaters, and sewer lines.
Itās people.
Itās relationships.
Itās showing up, doing the job right, being honest, and occasionally getting paid in catfish benefits. ššŖ
So if you need a plumber who knows his way around a waterline, a sewer line, and apparently a trotlineā¦
Call SOS Plumbing.
We fix leaks, unclog drains, replace water heaters, and if the fish are biting⦠we might accidentally make a friend while weāre there. š