07/24/2026
๐We're Hiring: Director of Call Center Operations
๐ Location: Mansfield, PA
Are you a strategic leader who thrives in fast-paced environments and is passionate about delivering exceptional customer service?
C&T Enterprises, Inc. will receive applications for a Director of Call Center Operations to lead and oversee our growing call center operations based at the Tri-County REC headquarters in Mansfield, Pennsylvania.
This leadership role offers the opportunity to:
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Direct operations and long-term strategy for a multi-client call center
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Lead a dedicated team supporting multiple companies and cooperatives
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Drive operational excellence, technology innovation, and service quality
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Support critical outage response and emergency communications efforts
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Identify and develop new business opportunities while ensuring financial sustainability
We're looking for a candidate with strong leadership skills, customer service expertise, operational experience, and a commitment to building a positive, high-performing team culture.
If you're ready to make an impact in an organization that values safety, service, and innovation, we encourage you to take a further look at this role.
Learn More and Apply Today!
๐ Scan the QR code below or visit https://ctenterprises.org/current-job-openings.
C&T Enterprises, Inc. is an Equal Opportunity Employer