04/02/2025
We pride ourselves on our customer service, and this review from Kaitie shows the level of service we strive for! Thank you for trusting us, every step of the way.
"I want to start with it is a bit weird to write a glowing review of a attic insulation job, but that is what this is... they were so amazing at every step, I broke it down to before, during and after the project.
Prior to the work: I got some attic insulation added to my house in December of 2024. I got 3 people to come out and give me quotes. One company never got back to me, the other company had some suggestions on what to do to improve the attic further (That was going to add cost), and Lewis Insulation was able to explain their thinking on the additional costs suggested by the other estimate. Lewis insulation was fast, very responsive, and communicated very clearly throughout the estimate promise and came in a little lower overall.
The day of the insulation installation: The people who came to do the work were amazing. First, they suggested other ways to offset the cost of the work through programs connected to the government. They even called someone on my behalf to look into the "noise reduction" programs available because we are close to an airport. The second "WOW, this service is amazing" point was when they noticed an issue outside (unrelated to the attic) and alerted me to it and took 5 minutes to help correct it (it was a leaky pipe outside that could have caused some major issues inside during winter). Again, overall, just incredibly impressed with their service and responsiveness.
After the work: Lewis Insulation did a fantastic job communicating to me about the rebates they submitted on my behalf and also helped me fill out the paperwork for city-connected rebates. Again, clean, quick, efficient communication was the constant from them. I was impressed at every step of the process with Lewis Insulation."