06/19/2026
We've put together a list of important steps to follow after a flood. If you need clarification or help deciding what to do next, Give Us A Call or Text! 337 315 1638!
Dealing with a flooded home is incredibly overwhelming, stressful, and physically exhausting. If you are standing in the middle of this right now, take a deep breath.
The initial hours after the water recedes are absolutely critical for your safety, your health, and your eventual insurance claim. Order and safety matter more than anything else right now.
1. Safety First (Before You Step Inside)
Do not rush back into the house until you’ve verified it is structurally and electrically safe to do so. Floodwaters carry hidden structural, toxic, and electrical dangers.
2. Document Everything (Crucial for Insurance)
Your insurance adjuster needs evidence. Once you start tearing things out, you lose your proof. Document first, mitigate second.
Take comprehensive video: Walk through the entire house filming the waterline on the walls, flooded appliances, and damaged furniture.
Photograph the details: Take close-ups of serial number plates on flooded appliances (HVAC units, water heaters, washers/dryers). Take photos of specific items of value before they move.
Keep a running log: Start a digital note on your phone tracking the date, time, who you talked to (insurance agents, adjusters, contractors), and what was discussed.
3. Contact Your Insurance & Start a Claim
Call your insurance company or flood insurance provider immediately.
Important Note: Standard homeowners insurance almost never covers rising groundwater (floods). You will need to file through your National Flood Insurance Program (NFIP) policy or private flood policy if you have one.
4. The Mitigation and Triage Phase
Once insurance gives the green light to stabilize the property, you need to work quickly to prevent black mold, which can start growing within 24 to 48 hours.
5. Protect Your Health
Assume tap water is contaminated: Do not drink, cook, or wash hands with tap water until local authorities officially declare it safe. Use bottled water.
Wash skin immediately: If you get floodwater on your skin, wash thoroughly with clean water and soap. Treat any open cuts with antiseptic immediately.
Toss all submerged food: This includes boxed goods, plastics, and even screw-top jars or canned goods that were fully submerged, as contaminants can get trapped under the lids.