09/02/2023
Cowboy and Coyote Rustic Handwerks, Store Policy Entails:
All Items are made to order. Please allow one week, Up to two weeks for Material gathering. I use primarily windfall deadwood, of certain varieties for any and all Items. Unless another source is provided, for, Materials/Time Sensitive Builds.
Please Be advised, Items needed for carpentry work, does go on back-order at times. Due to the current nature of supply, and demand. We, Like everyone else, Must be patient, and be advised this happens. Cowboy and Coyote Rustic Handwerks, Will Communicate with you, and advise you of these abrupt issues.
On Time Sensitivity: All agreed upon work, and products, as well as time frame must be verified by the buyer, per Cowboy and Coyote Rustic Handwerks, Policies.
Ex. I need 4 chairs, and a table, By the end of [This] Week.
Dear Client/Customer/Party, Due to our policies, I will be unable to accept this work, Due to our policies on time Sensitivity, Please read our Store Policies, 'Featured' At the top of our page posts. Cowboy and Coyote Rustic Handwerks.
A 50% Non-Refundable Deposit is required before, Any, and all Work, Gathering materials, mortise boring, Tenon making, Gluing, Pinning, Assembly, and Finishing.
The Final amount due from client/customer/party, is due, before the finishing process.
Any piece(s) of work, at finishing stage, That has not been fully payed in full, after 7 days, Will be considered abandoned, and The work contract null, and void.
On the 7th day, Of No-Contact/Non-Payment, But Contact/Payment is made[In Full], A Grace Period of 3 Business days will be provided to you the client/customer/party.
By Submitting, Your 50% Non-Refundable Payment, This is will be considered a contract between, any client/customer/party, and Cowboy And Coyote Rustic Handwerks.
'Cowboy, and Coyote Rustic Handwerks, Reserves the right(s), To blacklist Non-Paying Client's/Parties, In Whole, Or per responsible party, payee.
Cowboy and Coyote Rustic Handwerks, are not currently offering delivery services, Perhaps in the future.
Communication policy: Cowboy and Coyote Rustic Handwerks, Holds the right, To, Facebook message, Call, And Text Message, The provided phone number, you give us, for any, and all business needs, and concerns.
All Sales, After Payment in full, Are Considered Final.
No Exchanges, Rebuilds, Or Returns, On Finished work.
Define: Finish(ed) - the act, of adding, wax, oil, colorant, and or stain, to a product.
Your [Product] Is warrantied for up to 30 business days, After Pickup at Cowboy and Coyote Rustic Handwerks.
Warranty is void, if breakage occurs, In transport from, Cowboy and Coyote Rustic Handwerks, From Misuse of Product, Excessive misuse, as well as Excessive mishandling.
Finish Warranty, All [Products] Must be up-kept, unless otherwise informed, By, Cowboy and Coyote Rustic Handwerks.
Finish warranty is null, and void, upon normal 'wear, and tear' usage, without recommended upkeep.
Finish Preservation: Cowboy and Coyote Rustic Handwerks, Recommends, and Requires the use of 'Howard Feed N' Wax' - Beeswax, and Orange Oil Furniture Polish, and Conditioner. Any other product use will void finishing warranty.
Cancellation Policy: 7 days prior to 'Gathering Completion' Must be notified, on a business day. Once the wood has been begun to be worked, You may NO Longer Cancel. Cowboy and Coyote Rustic Handwerks.
