04/09/2026
Receiving emails such as this one makes my heart melt and so proud of my team 🥰🥰:
Well hello Josi, my sweater-weather friend—looks like we’re right back to it again!
It really has been way too long since we connected. I just realized today that it’s been your son Damien I’ve been working with these past several visits as he dropped off some valves — and wow, the apple definitely doesn’t fall far from the tree. He’s such a genuinely kind, helpful, and respectful persona and it’s been an absolute pleasure dealing with him.
Seriously, Josi, I don’t know how you do it, but you all have built such an amazing crew at DAB. I referred a good friend your way just yesterday for some plumbing issues in her older home, and Chris went out to help her. She couldn’t stop saying great things—she was so impressed and grateful.
I mentioned to Damien that I’m getting ready to retire—May 7th is my last day here at the association. After 18 years here and 42 years doing this kind of work, I figured it’s about time to start enjoying life a little more! I’ll definitely miss working with you all, but I’m not going anywhere—I’ll still be calling you for any plumbing needs at my home. There’s truly no better plumbing company around, and I feel really lucky to have been introduced to DAB and to know you and your team over the years.
Thank you so much for everything you and everyone at DAB have done for me and the association. I have to say, it’s been really special getting to see your son be part of it all too.
Wishing you and the whole crew continued success—and hoping our paths cross again soon (even if it’s just over a leaky faucet 😊).
My very best,