05/06/2026
Customer called me for a replacement estimate on his water boiler. Previous companies gave him sky-high pricing and told him replacement was his only option.
When I arrived, I started asking questions. He told me the boiler often won't fully light up, throws an ignition error, and he has to keep resetting it. This unit heats his domestic hot water, so it needs to run year-round.
I observed the boiler for a few minutes. Just from the sound of the burners, I told him right away — your incoming gas pressure is low. You don't need a new boiler.
The look on his face? Shocked. Nobody had told him that before.
I pulled my tools and measured gas pressure at the valve: 8.9" WC. This boiler requires a minimum of 11" WC and a maximum of 13" WC. It was starving for gas — that's why it wouldn't ignite properly.
After making adjustments, I brought the incoming gas pressure up to 11.16" WC. I also checked the heat exchanger to make sure it wasn't leaking, and vacuumed out the entire unit.
Is this boiler old? Yes — 20 years. Does it show signs of age? Sure. But as long as the core — the heat exchanger — isn't leaking and the exhaust system is in good condition, there is NO reason to replace the entire boiler. These Weil-McLain units will last a long time if they're properly maintained.
The customer was thrilled that I saved him a lot of money and asked for a stack of business cards to pass around to his friends.
This is what Cold Breeze is about — diagnose the problem, fix the problem, save the customer money. Not every call needs to be a sale.
Cold Breeze @