The Plumber LLC

08/26/2026

Love dual dishwashers expecially when they're hidden behind wood panels. Need a dishwasher, ice machine,kitchen sink, faucet or gas line installed in your kitchen? Give us a call today! Licensed, Insured and ready to work.

08/20/2026

City Water Update: The Public Works Department has received complaints from water customers about an “earthy taste and odor” in the City’s water supply. When we received the complaints, we sent crews out to the area of the complaint and flushed hydrants, which typically resolves the issue.

Typically, when municipal water has an “earthy taste or odor”, the unpleasant characteristics are linked to sources of algae that are present in the supply’s river or raw water reservoir. If present, algal blooms release a harmless, natural compound gas that smells and tastes “earthy”. While the algae is filtered out in the water treatment process, the harmless gas cannot be filtered out and makes its way through the system to the customer.

Unfortunately, algal blooms thrive in hot weather, and we believe that the recent record-breaking hot summer is contributing to the taste and odor issue.

After receiving the numerous complaints, on Monday August 17th, the Water Treatment Plant began adding Activated Carbon to the treatment process to improve the problem. Activated Carbon is a material (regulated by the American Water Works Association) that aids in the removal of taste and odor compounds in municipal water. The addition of Activated Carbon will improve the issue, but unfortunately, it will take 5-7 days for the activated carbon to be distributed system-wide.

In addition, we have notified the North Carolina Department of Environmental Quality of the issue.

Please rest assured that water distributed through the City of Mount Airy system is safe for human consumption. The City’s processed water is tested for chlorine, turbidity, Ph, etc. several times per day and the water Meets or Exceeds All Federal and State Drinking Water Standards.

Customers should notice an improvement in the taste and odor issue soon. In the meantime, we will continue to monitor the situation, test complaint areas, and flush hydrants to keep the supply as fresh as possible. Please call the Water Department at 336-786-3595 if you are experiencing any issues.

08/06/2026

Drain work this week. Are your drain slow draining to no draining? Dont wait for a backup, call today to get on the schedule.
Licensed, Insured, and ready to work.

08/03/2026

With back to school just around the corner, now’s the perfect time to get your home prepared for fall and back-to-school schedules. A quick inspection can help you avoid larger, more costly plumbing problems later. Schedule your appointment with The Plumber LLC today.

08/02/2026

Pumping out basements today.
With more rain in the forecast, make sure drain covers and grates inside and put are clear of debris.
We offer lots of options and love talking water!

07/15/2026

Jobsite secretary this morning answering calls, scheduling moving parts, and making sure not to fall in this giant hole!

On a side note:
Surry County has some extremely diverse soil. This is what I expect soil to look like South-East of Raleigh area. Perhaps this soil was brought in at some point.

For All Your Plumbing Needs, including making giant holes for sand-soil separators ( Ask Joe, he will know!) For emergencies, updates, filtration system needs, new construction quotes, well pump work, water heaters and the usual stuff, Call me! 336-326-8633

06/11/2026

Thinking about updating your bathroom or kitchen sink? The Plumber LLC is here to help with everything from installing new faucets to replacing disposals. Trust us to handle your sink upgrade with expertise and care. Contact us today for a seamless service experience.

06/01/2026

06/01/2026

Worried about lead in your pipes? Contact The Plumber LLC today for thorough water testing, a detailed discussion of your options, and a personalized plan to ensure your water is safe and clean. Your health and peace of mind are our top priorities.

05/12/2026

For all your plumbing needs.
Call The Plumber LLC
336-326-8633
336-755-5752