11/27/2025
🎉Important Business Update: New Office, New Phone System & New Hours!🎉
We are excited to share a significant update regarding our recent growth and expansion! This transition is also driven by our recent acquisition of Storage System Solutions, Inc. (SSSI), allowing us to serve you better than ever before.
As of November 1st, 2025, our team at CarportX, Inc. has officially moved from our previous location at 670B Riverside Dr. to our new, expanded, modern office space.
📍Our New Address is:
CarportX, Inc.
906 West Pine Street, Suite 200
Mount Airy, NC 27030
We utilized this move as the perfect opportunity to retire our outdated phone system and implement a new, advanced system. To better serve you and efficiently handle our increasing call volume, we have added multiple new lines and an additional toll-free number. This crucial upgrade, however, required a complete change of our phone numbers due to the carrier change.
We sincerely apologize for any inconvenience this may have caused. During the transition, we immediately updated our four main websites, but unfortunately overlooked updating the contact information on one of our primary pages, Cardinal Carports. This oversight has been corrected as of November 26th, 2025.
Our main websites are:
* www.carportx.com
* www.cardinalcarports.com
* www.carportsamerica.com
* www.metalcarportsdirect.com
📞Our New Contact Numbers are now fully active:
* NEW Main Toll-Free: (833) 722-7678
* NEW Main Local Office: (743) 219-2700
* Additional Toll-Free Line: (833) 278-7898
* NEW Fax Number: (743) 202-5090
*Please note: Our previous main number, (844) 337-4137, has been disconnected and is no longer in service.*
⏰We have also updated our business hours:
* Monday - Friday: 9:00 AM - 5:00 PM (EST)
* Saturday: 9:00 AM - 1:00 PM
* Sunday: Closed
These new lines and our enhanced system are designed to reduce wait times and improve your experience when you call. Thank you for your patience and understanding as we complete these important upgrades.
