08/25/2026
Managing security across a large retail chain requires a different approach than managing a single store. Add audio to remote monitoring gives operators centralized voice capability across every location without site-specific hardware at the operator end. A 2024 analysis of over 2 million monitoring requests found that voice-down interventions resolved over 99.86% of incidents without police involvement. Our latest post covers how this works at scale and what it means for monitoring companies and retail security integrators: https://hubs.la/Q04tQy3Y0