08/19/2026
We would like to take a moment to thank all of our customers for being so patient with us. As busy as we already were, the storms that rolled in a few weeks back in Norwich had us jamming, a week later, Greene was hit pretty hard and we had to uproot and run to Greene. The City of Norwich is also paving many roads and we are trying to run behind the milling machine and cut before fresh blacktop goes down. Our team has worked quite literally nearly every day Monday- Sundays since the first storm rolled in. We miss family time, we miss games, practices, dinners and all the in between trying to get to everyone as quickly as possible. As some understand, our busy schedule literally changes with the wind. 2-3 weeks out turns into 2-3 months out VERY QUICKLY. We have had to prioritize people waiting for 2 months, people with trees on their homes or garages, trees literally splitting more and more by the day about to fall on structures and/or across lawns, lines, etc. We would like to remind all of our dedicated customers how important you truly are, but sometimes it’s impossible to stick to a schedule when the emergencies come rolling to us the way they do. To add to the chaos, I was answering a phone call in the tree yesterday and I in fact dropped my phone for the final time and had to replace the phone. End result has been losing all voicemails, and text messages… I do have 80% of our confirmed jobs in the note book, but there is still MANY of you who have reached out VIA text that I no longer have a way of contacting. If you’re scheduled with us, please reach out to confirm I have your contact. I am super sorry for any inconvenience, and I truly appreciate everybody’s understanding as this summer has been one of our busiest seasons yet. We look forward to seeing everybody soon, and thanks again for the patience. Sincerely, A Plus.
