02/22/2026
A message to our valued customers. As snow is forecasted to arrive, please be advised that your heat pump may struggle to maintain optimal performance. In such cases, consider switching to emergency mode. If snow accumulates around the condenser, gently clear it from the area surrounding the outdoor unit. For customers with high-efficiency units (90% or better), ensure the PVC pipes exiting the wall are clear of snow blockages to prevent pressure switch issues. Additionally, customers are advised to replace their filters if they are older than two months. We prioritize your safety and comfort, and we wish you warmth during this weather event. Please note that travel limitations may delay our response times.