05/07/2026
We are aware of a video circulating online from a recent visit to a public park. We understand why people are concerned after seeing a short clip without full context.
Our dog is a valued part of our family, and we do not abuse or neglect him. The situation occurred while trying to manage an overstimulated dog around our young child and other people at the park. Looking back, we understand that our handling of the situation upset people, and we are taking this seriously.
What has followed has included threats toward our family and coordinated attacks on our business pages, including reviews from individuals who have never been customers. We respectfully ask people not to threaten our family or spread false information. It will not be tolerated. You may disagree with the individuals involved in this incident, but there are other owners and employees who are affected as well, and defamation is a serious matter.
We are focused on moving forward responsibly as pet owners and as parents, and we appreciate those who have approached the situation respectfully.