08/23/2026
Crazy how someone can be so kind and thankful in the middle of the night when they need help, but so disrespectful and nasty after we fix their issue
Michelle and Bubba O'Keefe, here is what I think you meant to say-because this is what happened
“ I called Byrne Electrical Services at 9:15 at night and requested an estimate for emergency service. They promptly responded with a $300 estimate to come out and informed us they could be to our home by 10:45pm. We agreed to the price and the time and were very happy to get someone to come right out.
Upon arrival the technician looked at our main panel and noticed it was installed incorrectly. He noted that whomever installed the new panel used 50+ year old breakers as well as finding dozens of loose connections in the panel. He diagnosed our issue as a bad main breaker, but because of the time of the night that it was he said he could return in the morning and replace it for us. He spent an hour at our home, leaving at nearly midnight
He provided us a detailed estimate with 4 options to repair our electrical system in our home. We told him we would talk about it and get back to him the following day. That next day, we texted the owner, Anthony, and said we would like to go with the cheapest option of just replacing the main breaker and ignore the various other safety concerns that he had for us. Within hours, he sent a technician out to replace the breaker for us.
That technician also explained to us that there are other issues within our panel and electrical meter that should be addressed due to fire and safety risk- the same risks that were previously reported in his written estimate the night before. We explained that we just got back from vacation and this was all we were willing to fix at this time.
Byrne Electrical collected agreed upon payment for work performed and explained it is still recommended to upgrade system further when they were ready.
In closing, we agreed with pricing for both trips ahead of time, we were beyond happy with both the emergency service and return visit 12 hours later, Byrne Electrical fixed our major problem, and power is restored to our home and our family is safe and comfortable.”
If any of you have used our services please leave a review
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