07/17/2020
It's been awhile since I posted about JPEnterprises, so I wanted to put a few things out there. Due to the Corona Virus pandemic, I am having a very difficult time obtaining materials. It has been virtually impossible to get screen doors that I use on my screen enclosures. Unfortunately, I have customers that have been waiting for months and I still don't have any definite answer as to when I will get them. To those that have been waiting, I just want you to know that your patience is greatly appreciated. Another issue is the heat. We are in the hottest time of the year and it too slows down our progress. I encourage customers to call during the spring and fall months as we are better able to keep up with the pace. Also, I want to give you a view from my side of the fence. I receive approximately 10- 20 phone calls a day and if I answer all of them it extends my time in the heat and puts me further behind schedule. I ask people to leave a voicemail or perhaps a text message that I can respond to at a later time. I know that it is aggravating to call someone and get no answer and in some cases it may take a few days to get back in touch. At this time of year, we are at our peak and unfortunately, so is the temperature. If I don't answer and don't call you back, it doesn't mean that I don't want your business or I don't like you. I assure you that it is nothing personal. It simply means that I am very busy and it is impossible to keep up. We do the best we can, but 3 guys pushing 60 years old can only do so much. Your business is greatly appreciated as is your understanding of this matter. Thanks, Joe Passantino