09/25/2025
Important Recall Notice: Custom Elevator recalls for repair certain models of residential elevators manufactured from 2003 through 2022 with either hydraulic or winding drum drives. Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate due to a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor. For more information on obtaining free space guards, go to www.homeelevator-recall.com/customelevator, www.customelevatorinc.com, or call toll-free 1-888-443-2800. Details also available at https://www.cpsc.gov/Recalls/2022/Custom-Elevator-Recalls-Residential-Elevators-Due-to-Child-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children-One-Death-Reported.
