04/15/2022
Highland Construction and Restoration is a family owned and operated Restoration Company serving Southeastern North Carolina since 1981. Highland’s success was born of our founders’ skill and ability to get the job done right. It impressed the first Insurance Adjuster we ever worked with back in 1981 so much, he just kept right on giving us more and more claims. Highland expertise is in guiding homeowners and businesses through the restoration process and rebuilding/repairing their property. Areas of specific expertise include fire, smoke, water, wind and storm damage repair, and mold remediation. Commercial and residential remodeling are also offered.
As our now 40 years of being the most successful “home grown” company in South Eastern North Carolina attests to, we are known for our superior commitment to taking care of each and every customer we serve. In fact, our founders, Margaret and Gary Strickland Sr., have inspired us to not simply offer services to people but to serve people. That commitment of service is now carried forth with their sons Gary and Kenny Strickland, and runs through every aspect of our business, inside and out. From how we respond to every customer concern, to how we train, develop, and empower every single person on Team Highland. We know the services we provide are only as good as the people on our team.
We are looking for the “best of the best” to join us. If that is you; then know that Our Promise to you is: Our Business Culture is one of continuous improvement, training, development, coaching, and personal and team empowerment. We run at that every day with a “whatever it takes commitment” to serve each other and our customers. If this speaks to you, be prepared for a challenging and exciting opportunity.
Highland is in need of an experienced Business Development Representative for the Raleigh, NC market.
This position is full-time with benefits and incentives.
Employee’s job duties shall include:
• Working directly with owners, Director of Business Development, and General Manager to bring in new sales from the Raleigh market, which includes Wake and the surrounding counties.
• Producing revenues with an initial goal of $2,000,000 annually in sales.
• Learning the restoration industry and becoming well versed in terminology and processes.
• Assisting with lead and prospect identification, cultivation, assessment, proposal development and status reporting.
• Building business relationships with key industry referral companies including insurance agents/adjusters, property owners, property managers, mortgage companies and any other potential source for business.
• Responding quickly to property damage situations and soliciting property owners.
• Develop a comprehensive marketing route that includes all counties and top potential referral sources within the territory. Contact each current and potential referral source monthly +/-.
• Conducting targeted networking with key industry business associations, membership organizations, trade associations and chambers to build brand equity and key referral sources. This includes the Triangle Apartment Association, Home Builders Association, Plumbers Association, Claims Association, Chambers of Commerce, and other networking groups.
• Representing Highland at trade shows and presentations to groups.
• Assisting in other markets as needed for large event including trade shows and golf tournaments.
• Achieving established goals including sales revenue and customer contacts.
• Researching, identifying, prioritizing, communicating, and maintaining strategic sales and prospect pipelines to ensure weekly, monthly, quarterly and annual client development goals are met.
• Inputting all contact/referral source information into company database.
• Working collaboratively with all Highland staff to ensure effective and efficient processes and outcomes, to include quality estimates, project completion, customer satisfaction and profitability.
• Assisting with social media to include Facebook, Twitter, company website posts, and revisions.
• Participates in various marketing activities as assigned.
Client Development Skills and Qualifications:
• Education or training in marketing or business administration.
• Experience in marketing, sales and business development.
• Analyzing information, decision making, teamwork, documentation skills, quality focus
• Performing any other task reasonably requested and assigned by Employer
• Performs other duties as assigned by Management.
• Good time management skills, professional dress, and behavior.
• All applicants must pass a background check, drug screen, and have a clean driving record to be considered for employment.
Highland offers the following benefits to full-time employees after 90 days
• Health Insurance
• Vision and Dental Insurance
• Short term disability
• Retirement Account - Simple IRA
• Paid time off and paid holidays
• Company apparel
• Company vehicle and cel
