Metro Elevator

05/11/2026

We're excited to welcome Zack Crabb as Vice President of Metro Elevator Carolinas! 🎉

Zack brings more than 11 years of industry experience in operations, engineering, and team development. Throughout his career, he has built a reputation for hands-on leadership, operational excellence, and delivering strong results through high-performing teams.

His leadership philosophy — rooted in integrity, accountability, and a genuine investment in people — aligns perfectly with the values that drive Metro Elevator every day.

We're thrilled for the leadership Zack will bring to Charlotte and the surrounding Carolinas region as he continues to strengthen our presence and support our customers across the area.

Please join us in welcoming Zack to the Metro Elevator family! 🙌

🔗 Learn more about the Carolinas Division: https://hubs.la/Q04fZwsZ0

05/08/2026

We’re excited to welcome Robert Bacosa to Metro Elevator NorCal as Senior Account Manager! 👏

Robert brings more than 10 years of elevator industry experience, along with a strong technical background spanning account management, inspections, and technical training. His well-rounded expertise helps strengthen customer relationships and deliver dependable results across every project.

Known for his collaborative, practical approach, Robert focuses on creating value for everyone involved. His ability to combine technical knowledge with thoughtful service has made him a trusted partner to customers and a reliable teammate in the field.

He is also a certified elevator and escalator inspector, as well as a certified instructor for escalator inspection training—bringing added technical insight to the NorCal team.

We’re thrilled to have Robert on board. Welcome to the team!

Learn more about our NorCal Division and how we support commercial properties across the Bay Area and Northern California: https://hubs.la/Q04fjkCk0

05/05/2026

We’re excited to welcome Bailey Caldwell as the new Business Development Manager for Metro Elevator Nebraska! 👏

Bailey brings nearly four years of industry experience and a strong passion for building relationships and helping customers find reliable, practical solutions.

Her mindset is simple: when you take pride in your work and genuinely enjoy what you do, great results follow. That approach shows up every day in how she supports customers, collaborates with teammates, and keeps projects moving smoothly.

When she’s not working, you’ll likely find her spending time with her family, golfing, or cheering on the Kansas City Chiefs. 🏈

We’re so excited to have her on the team—welcome to Metro, Bailey!

🔗 Learn more about our Nebraska Division at https://www.metro-elevator.com/nebraska

05/01/2026

Thank you to International Union of Elevator Constructors - IUEC for having us at their very first Global Safety Summit this week.

It was a privilege to come together with so many industry leaders and organizations to put an extra spotlight on what matters most. As everyone in the industry knows, this work is never finished.

Opportunities like this Summit in Las Vegas help keep standards high and focus sharp across every aspect of elevator service.

At Metro, we’re ready to meet that standard — every day.

📸: ElevatorInfo

04/30/2026

Big moves in the elevator industry are a reminder that our business is always evolving. Companies will grow, combine, restructure, and change.

Through all of it, what matters most to customers usually stays the same: reliable service, clear communication, quick response, and knowing who to call when something needs attention.

That’s the value of being independent and locally led.

We recently brought key leaders from across Metro together at our annual meeting to focus on one thing: how we continue to serve our customers at the highest level. It was a chance to share ideas, align priorities, and keep raising the standard across every market we serve.

As the largest independent elevator company in the country, we’re backed by significant resources while maintaining local autonomy and decision-making—allowing our teams to move quickly, stay accountable, and remain close to the customers they support every day.

We’re proud to have earned a 99.7% customer retention rate and a 97.6% employee satisfaction rate—numbers that reflect the relationships we’ve built and the culture behind the service we provide.

The industry may change. Our commitment won’t.

04/29/2026

04/28/2026

"Who is counting on you to come home at the end of the day?”

It’s a question worth asking ourselves every day. Because in our industry, safety isn’t just a talking point — it’s a responsibility we carry on every job, in every role, and with every decision we make.

As we recognize 2026 International Union of Elevator Constructors - IUEC Safety Stand Down Day, we’re sharing a powerful story from one of our own. It’s an experience from earlier in their career that has stayed with them and continues to reinforce something we believe deeply: safety belongs at the center of Metro Elevator, as well as the entire industry.

The work we do is skilled, demanding, and often complex. Experience can make tasks feel familiar, but that’s exactly when focus matters most. Safety is built into how we work through training, communication, accountability, and looking out for one another. It’s not reserved for one day or one conversation — it’s a mindset we must always carry with us.

No job is more important than doing it safely, and everyone deserves to make it home at the end of the day.

04/28/2026

There’s pressing a button, and there’s the system behind it.

Every elevator call triggers a coordinated response — controllers processing inputs, systems communicating in real time, and equipment working in harmony to deliver a safe, reliable ride.

It’s the kind of complexity most never think about, and exactly what our teams manage every day.

04/24/2026

Hollywood loves a dramatic elevator drop, but real-world elevator safety is a different story.

Modern elevators are built with multiple redundant safety systems, making true free-fall incidents extremely rare. That said, certain issues — like uncontrolled movement — can pose serious risks if they go unaddressed.

By January 1, 2027, all traction elevators in NYC must be equipped with a rope gripper or dual plunger brake system. Don't wait until the deadline creates a bottleneck. Getting ahead of this now means more flexibility, less urgency, and peace of mind for your tenants and building operations.

Schedule a review with Metro Elevator New York today: https://www.metro-elevator.com/newyork

04/23/2026

We’re officially one week out from International Union of Elevator Constructors - IUEC's first-ever Global Safety Summit.

If you’re attending, come find some of our Metro Elevator crew on-site in Las Vegas. We look forward to speaking with so many of our peers at this important, unified industry event to discuss all aspects of safety.

04/21/2026

We’re excited to welcome Laurie Gray to Metro Elevator as our new Corporate Controller!

With 25+ years in the elevator industry, Laurie brings a well-rounded background across accounting, financial planning, compliance, and process improvement. She’s passionate about helping teams understand the numbers behind their business and using that insight to drive better decisions.

Laurie has spent her career supporting operations and leadership teams, making finance more approachable and actionable along the way.

We’re thrilled to have her on board—welcome to the team, Laurie!