12/13/2025
Well since my buddy is on a rant with his HVAC company....I guess we will as well...
FOR ANY REASON!!!! If we are asked to come to check a minisplit that might be having problems....YOU ARE GETTING A SERVICE CALL FEE of $150.00!!!!
***Price will vary due to location. For example, to our clients in South Dakota, you would obviously be more than $150.00.
Many times people call us, and they think that their minisplit is having problems. 99% of the time, it is user error. For years, if it was a simple mistake, we would be a little lax on billing and not charge people. Over the years, we have lost thousands, if not 10s of thousands dollars, having a big heart, and having an understanding that people just might not understand how these work. On one unit last year alone, I lost around $3,000 on one customer that decided to chip the ice off the unit with an ice pick, and punctured the coils. We tried to keep a good name, by doing whatever we could to help them, but sometimes, you just have to say.....NO... I am still having to pay my guys $40 to $60 an hr, the fuel going 140 to 500 miles, and the time its taking us from our scheduled installs. Unfortunately, people taking advantage of the situation, and us as a company, has now made it to where it does not matter if you are Donald Trump, Patrick Mahomes, or even my sister.... YOU ALL WILL BE GETTING CHARGED!!!!
****AND READ YOUR OWNER MANUALS!!! We offer many different brands, and each model heats at a different minimum temp.... Some are 22, some are 5, some are 0, some -5, some are -13, some are -22... Do not expect me to honor warranty when you say... "Yeah man i leave it on all the time, it hasn't ever had a problem....and your unit is rated at 22.....and you wonder why it is not working this year. Another thing, these circuit boards have a built in control sensor, when gone under desire temps, it registers that it has gone under its specs.....in other words....VOIDED WARRANTY!!!
I could go on and on and on... I do in fact know this, because I have modified this 6 times....