Supertech of San Antonio

Supertech of San Antonio Get free advice on repairs for your home appliances and avoid being overcharged or wasting money on service fees that could go toward a new appliance.

Hi my name is Ket Lilly. I have been in the appliance repair business for close to 20 years. Prior to a hiatus from appliance repair I worked with my brother in a family owned company where I gained the majority of my experience. Many people don’t realize that appliance technicians that know what they are doing are rare. Not to be negative about my vocation but most individuals who become applianc

e repairman didn’t start out with that intention. Many techs come from other fields and because appliances are generally speaking smaller versions of larger equipment it would seem that learning appliance repair would be simple. I was fortunate that my father was a factory trained G.E. technician and he taught me and my brother properly. That doesn’t mean I’m perfect. The truth is like in most areas of life we get better with experience. I do have bad days…we all do as technicians. True maturity comes when you can say “I don’t know but I will get an answer.”

I have seen many repairs in my time and I still see new things all the time. My goal is always to take the time to do it right the first time and if I fail to do so make it right in anyway that I can. I do repairs you can see my rates on my website at http://supertechsa.com/service-labor-fees. For now I am sticking to the Northwest and West sides of San Antonio. Doing this allows me to keep my pricing lower by nesting calls in a close area. However if you just need information I will be glad to help regardless of where you are located. Just send me a message with the model and serial number of your machine and I will respond as quickly as possible. Thank you. If you ever need to personally reach me please email me at [email protected].

Did you make it through the storm last night without any electronic casualties?You may want to read this post if one or ...
03/30/2017

Did you make it through the storm last night without any electronic casualties?

You may want to read this post if one or more appliances in your home have electronics in them.

https://supertechsa.com/guard-your-electronics

After every major lightning storm I am likely to get calls on machines with electronic control boards. It's strange that in some homes the appliance

Normal drying time for a dryer is 30 minutes to an hour...if you are experiencing long dry times please read this you ma...
02/18/2017

Normal drying time for a dryer is 30 minutes to an hour...if you are experiencing long dry times please read this you may be in need of some important maintenance.

About 1 out of 10 dryer calls I get this problem. Dryer heats up and runs fine but for some reason it takes hours to get one load dry. I have seen this issue

Is your washer smelling like a fast food trash can?  There is a reason for it and I can tell you how to fix it.
02/15/2017

Is your washer smelling like a fast food trash can? There is a reason for it and I can tell you how to fix it.

Often I come across front load washers (meaning they have a door that you put your clothes in from the front as opposed to what most of us remember as kids

02/14/2017

I have figured out that if I maintain my service calls in a smaller area I can make it cheaper for my customers. So if you are in the following zip codes:

78238
78240
78242
78245
78250
78251
78252
78253
78254

You are in my service area.

My service fee is $60 and I waive the service fee if you decide to repair.

For more info on pricing go to http://supertechsa.com/service-labor-fees

Service Fee - $60 (in service area) This fee will get you your answers. It pays for the diagnostic portion of the job and includes a bid and estimated time of

Real quick...one complaint I always get concerning dishwashers in this town is white residue or calcification left on di...
02/14/2017

Real quick...one complaint I always get concerning dishwashers in this town is white residue or calcification left on dishes after a wash.

Provided that you are certain the dishwasher is working properly (the arms are rotating and it drains water properly) and you DON'T have a water softener...you positively must pick up a container of Lemishine.

It is used in conjunction with your regular soap. In fact if you do use Lemishine you can buy the cheapest soap on the rack because the Lemishine will handle the rest.

Listen carefully...the Lemishine GOES IN THE MAIN CUP. Usually the cup that closes. The regular detergent can go in the extra cup or just throw it on the door and close it.

IT MUST BE USED IN THIS WAY OR IT WILL NOT WORK!!!

The directions say this but many people won't read it so I had to stress that.

If used properly the dishes and dishwasher will get cleaned up after a few washes.

If you have a water softener this does not apply....that's for another post🙂

Look for it at the supermarket and use it every wash...forever.

02/13/2017

Welcome to my page! If you need some advice on a machine simply use the "Visitor Posts" section on the lower right of the page. Click on the "Create Post" link. Or if you are on mobile just use the "Send Message" button.

I will need your model and serial number and also the manufacturer.

Please provide a full description of your problem. No information is too much in fact the more info I get the better chance I have of helping you.

I may use the information to create a post so others may benefit from your particular appliance issue but I will keep personal information out of the post.

Be aware that this is SPECULATIVE advice. Without putting my hands on the machine I can only inform you of what I have seen in the field or what research turns up.

If it's possible provide images that can really help too.

Thank you and have a great day:-)

Address

8750 Silver Quail Street
San Antonio, TX
78250

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