08/31/2026
Most of us will never see the work happening inside an emergency call center, but we all rely on it. We’re proud to help shape a facility that supports the people who answer the call.
SHKS Architects worked with Snohomish County 911 to transform two existing buildings into a modern, unified emergency communications facility serving the region. The project consolidated multiple departments into a cohesive environment designed to improve coordination, responsiveness, and emergency response times.
Through an extensive stakeholder engagement process, SHKS brought together administrators and staff from the agencies that occupy the facility to inform key design decisions. The renovated space includes adaptable dispatcher workstations, emergency management meeting rooms, staging areas for regional public safety units, hardened critical support spaces, and enhanced staff amenities.
Designed to LEED Silver standards, the project demonstrates how thoughtful renovation and collaboration can create resilient, high-performance environments for the people responsible for keeping communities safe.