04/19/2024
So, something is really eating at me, and I hate posting posts like this as I feel I shouldn’t have to, as a lawn care company our job is to one, make our customers yard look great and two, ensure their happiness if you are hired to do a job, DO THE JOB, don’t half ass it and take customers money, and if customer complains, go correct problem…and if I happen to recommend you for a job, it’s because I trust you to do a great, job and look after customer, not go and half ass it, for one, it makes you look bad, and also makes me look bad for recommending your business, unfortunately at this time with my full time job I can’t accommodate all customers so I’m having to sub out, I don’t like it, but have to, I have recommended a few businesses that I hoped would take care of customer same way I do, I treat all my customers with respect for them and their property and treat their yard as if it were my own, and I expect my recommendations to do the same, screw me over and I will not refer you again, whether for my business or personal business…and I’m not saying this because I think I’m the best company, because I’m not, but I am good at what I do, I don’t do any advertising and very very rarely advertise on social media, because I don’t have to, people do it for me, treat people right, show them you care more about them and their property than you do taking their money, and the advertisements will come…sorry for the long post, but it bothers me when a customer calls me clearly upset with a company I had recommended to do a job, shows up, doesn’t do much and takes their money and leaves, and company doesn’t offer to make it right, only thing offered seems to be excuses…that’s definitely not good business practice, so now when I get a chance I’m going to go fix this company’s screw up free of charge because it makes me feel terrible that I had recommended them….anyway, I realize may make some mad, but I don’t care, treat people right, take care of them first, your wallet second, if you can’t do a job, don’t accept it..point blank..