09/04/2026
Replacing parts isn't the same as diagnosing the problem.
This week I worked on a gas fireplace where a part had already been replaced in an attempt to fix a pilot problem.
The problem was still there.
That's because several different issues can cause very similar symptoms in a gas fireplace. Proper diagnosis matters. Otherwise, you can spend money replacing perfectly good parts without ever fixing the actual problem.
There's something else homeowners should know when choosing someone to work on a gas fireplace:
NFI certification belongs to the INDIVIDUAL — not the company.
A company having an NFI Certified technician does not mean every technician they send to your home is certified.
So ask.
“Are YOU NFI Certified?”
I'm an NFI Certified Gas Specialist. That certification requires knowledge of gas hearth systems including combustion, valves, ignition systems, fuel delivery, venting, controls, codes and troubleshooting.
When someone is working on an appliance that combines gas, fire and combustion inside your home, knowing who's actually doing the work matters.
And if your fireplace gave you problems last winter, now is a good time to have it inspected and diagnosed — before that first cold night when everybody suddenly remembers their fireplace doesn't work.
Don't just ask if the company is certified. Ask if the technician standing at your door is.