Vancro Integrated Interpreting Services

30/10/2026

Access doesn’t happen by accident. 💙

Jessica Hutchins, our Senior Program Manager, joined the panel “Beyond Silence: Real Stories from the Hospital Room” at the 5th Annual Health Equity Summit hosted by University of Vermont Health in Burlington.

Deaf, Hard of Hearing, and DeafBlind panelists shared their experiences navigating healthcare and community systems: what’s gotten in the way, what’s helped them feel supported, and what healthcare professionals can do to build trust and create truly accessible care.

Watch the full panel here: https://youtu.be/i6tKmjwCMVM?si=y3-1c648FAFoQIGU

Accessibility note: The interpreter or the person signing isn’t always visible on screen. We recommend turning on captions to follow the full panel.

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

13/10/2026

This Saturday! There’s still time to join us for “Do Nothing or Do No Harm?” with Jasmine Marin.

On Saturday, October 17th, from 10a to 2p Eastern, we’ll explore what ethical decision-making looks like in healthcare settings and what it means for Deaf patients on the other side of the interaction.

Earn 0.4 Professional Studies RID CEUs, and remember, this one is live only with no recording, so Saturday is your chance.

Haven’t registered yet? Grab your spot here: vancro.thinkific.com/products/live_events/do-nothing-or-do-no-harm.

Vancro interpreters: your free registration code is waiting in your email.

Already signed up? You’re all set. We can’t wait to see you Saturday!

Image description:
A graphic from Vancro Integrated Interpreting Services, with the Vancro logo in the lower right, promoting a live workshop. A yellow speech bubble reads “Don’t Forget!” Text reads: “Live Workshop. Do Nothing, or Do No Harm? Date: Oct 17th, 2026. Time: 10 AM – 2:00 PM EDT.” A circular photo shows a healthcare provider in a white coat and stethoscope tapping floating digital medical icons.

10/10/2026

Our office will be closed Monday, October 12th, 2026 in observance of Indigenous Peoples’ Day, a federal holiday.


If you have an urgent need regarding an interpreting or SSP request happening during this time, please reach out to us using one of the following methods so our after-hours team can assist you.

VP: (802) 275-0104
Phone: (802) 271-0103
Email: [email protected]

Video description: The video starts with a graphic with the Vancro Integrated Interpreting Services logo at the top. Below it, large brown text reads “Indigenous Peoples’ Day.” A decorative divider separates a red banner reading “October 12th, 2026.” Patterned feathers in teal, pink, and gold hang from the banner, with two more loose feathers beside them. Colorful zigzag borders frame the top and bottom.. The video transitions to a woman with short brown hair and glasses wearing a Vancro polo shirt signing against a black background. The video ends with Vancro's logo and text that says "Accessibility Elevated."

Video transcript: Our offices will be closed for the federal holiday. If you have an urgent interpreter or SSP request during this time you can contact us at: VP: 802-275-0104, Phone: 802-271-0103, Email: [email protected]. Our after-hours team can support you. Thank you.

09/10/2026

Northeastern American Sign Language & Interpreting Education Program was awarded a U.S. Department of Education Rehabilitation Services Administration grant for $2.25 million to prepare interpreters to work with individuals who are Deaf and DeafBlind in situations with legal implications.

The five-year project officially launched on October 1, 2026.

Legal interpreter education has traditionally focused on the courtroom. This project is about what surrounds the courtroom: the legal-adjacent situations interpreters encounter far more often, where people’s rights, benefits, and independence are on the line.

Introducing...
Pathway to Practice: Preparing Interpreters for Situations with Legal Implications

For more information on the project and to sign up for the mailing list, please visit: https://cssh.northeastern.edu/pathwaytopractice/.

If you have any questions, feel free to contact us at: [email protected].

02/10/2026

Want to feel more confident with healthcare interpreting? Check this out.

Vancro is sponsoring "Do Nothing or Do No Harm?" on October 17th from 10a -2p Eastern, a healthcare interpreting workshop with Jasmine Marin.

We'll dive into the ethics of healthcare interpreting, using the Demand Control Schema as our lens, looking at the specialization this work demands, the laws that shape it, and how the Deaf community actually experiences our healthcare system.

This workshop is approved for 0.4 Professional Studies RID CEUs. This live workshop will not be recorded, so make sure you save the date!

Register for the workshop at: https://vancro.thinkific.com/products/live_events/do-nothing-or-do-no-harm. If you've already registered, you do not need to register again. We'll see you there!

Vancro interpreters - check your email for a code to join and earn CEUs for free!

Image description:
A graphic from Vancro Integrated Interpreting Services, with the Vancro logo in the lower right, promoting a live workshop. Text reads: "Live Workshop. Do Nothing, or Do No Harm? Date: Oct 17th, 2026. Time: 10 AM – 2:00 PM EDT." A circular photo shows a healthcare provider in a white coat and stethoscope tapping floating digital medical icons.

02/10/2026

October is National Disability Employment Awareness Month! 💼

A time to honor the contributions of workers with disabilities and recommit to building workplaces where everyone belongs.

At Vancro, we see every day that access opens doors. When communication is accessible and inclusion is built in from the start, Deaf, DeafBlind, and disabled professionals can bring their full skills, insight, and leadership to the table, and entire teams grow stronger because of it.

We're proud to champion accessible and inclusive workplaces this month and all year long.

Image description:
A graphic with the Vancro Integrated Interpreting Services logo at the top, set against diagonal stripes in the colors of the Disability Pride Flag. An illustration shows a smiling, diverse group of people, including a woman using a white cane and a woman using a wheelchair. Text reads: "National Disability Employment Awareness Month. October."

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01/10/2026

https://youtu.be/2h_8NpRH_dw

Exciting news! Vancro was recently awarded the contract to provide SSP and Co-Navigator (CN) services for the state of Ohio, and we're excited to get started.

This program serves any Ohioan who has both hearing and vision loss. We serve people who know ASL and people who speak English, and people who have limited vision or are completely blind.

We're officially accepting applications for SSPs, CNs, and DeafBlind program participants!

Don't know what an SSP is, but think you might qualify? Learn more here:

Apply for services: https://airtable.com/appzLVoy4zyvPQq6p/pagXUeBTEmaeUHbGY/form
Apply to be an SSP or CN: https://airtable.com/appzLVoy4zyvPQq6p/pagtRUyDA523Bdmqj/form

You can also apply by email, text message, or a call. For more information, contact Mark Lucero-Muniz, Lead SSP, CN, and Communication Facilitator Program Manager:
Email: [email protected]
VP: 505-445-6306
Text: 505-584-8195

We're currently meeting with key stakeholders and planning a meet and greet and an SSP training. We're always happy to answer your questions and look forward to providing exceptional SSP and CN services in Ohio!



Visual Description: Video begins with a white background with the Vancro Integrated Interpreting Services logo of a hand holding up three yellow stars. Followed by a light brown-skinned man with slicked back black hair, black gauges, clear glasses, a dark grey polo, and a bright yellow-green watch, using sign language in front of a dark blue background.

Transcript:
Hello, my name is Mark Lucero-Muniz, and I am the lead program manager for SSP, CN, and Communication Facilitator programs at Vancro.

We have exciting news to share. Vancro was recently awarded the contract to provide SSP and Co-Navigator (CN) services for the state of Ohio, and we are excited to get started.

We are currently meeting with key stakeholders and planning a meet and greet and an SSP training.

We are officially accepting applications for SSPs, CNs, and DeafBlind program participants.

This program serves any Ohioan who has both hearing and vision loss. We serve people who know ASL and people who speak English. We serve people who have limited vision or are completely blind.

If you don't know what an SSP is, but think you might qualify for our program, please watch this video. Follow the link below to learn more about what an SSP is.

We are always free to answer any of your questions.

If you are interested in joining as an SSP or CN, or you would like to join as a program participant, please send us your application by using one of the below forms, sending an email, text message, or giving us a call. All of the ways to submit are listed below this video and on our flyer.

We are available to answer any of your questions. We are looking forward to providing exceptional SSP and CN services in Ohio.

Find the form to apply for services below.
Find the form to apply to be an SSP or CN below.

Please contact the following individuals for more information:

Mark Lucero-Muniz, Lead SSP, CN, and CF Program Manager
Email: [email protected]
VP: 505-445-6306
Text: 505-584-8195

Cory Brunner, Senior Vice President, Program Oversight and Support
Email: [email protected]
Voice/Text: 702-329-7131
VP: 802-275-0104

Larry Daniel III, SSP Program Scheduler
Email: [email protected]
VP: 505-378-6296
Text: 702-329-7133

What is an SSP Video: https://www.youtube.com/watch?v=lZv61MITar8...

30/09/2026

*We're sharing this opportunity in Vermont. Please reach out directly to the host with any questions.*

"Join hundreds of community builders from across Vermont for a day of connection, learning, and inspiration at Vermont State University Castleton on October 6th from 9am-4pm. Twenty-eight breakouts offer practical skills for advancing community projects that strengthen local vitality and quality of life. Whether you’re working on housing, recreation, gathering spaces, climate resilience, or other priorities, you’ll gain tools and ideas to bring home. The opening session will have ASL interpretation and live captions. Sliding fee scale registration online until September 29th and at the door. BIPOC Affinity Space, hosted by the Vermont Professionals of Color Network (VT PoC), is open to Black, Indigenous, and other People of Color throughout the day, including lunch, until 4:00pm. VT PoC will also have a table during registration. To reserve ASL interpretation for the entire Summit, please contact Nick Parker no later than September 29th at [email protected] or 802-227-4059 (call/text). RTT and VP calls welcome! Learn more and register: vtrural.org/summit."

We're getting excited about the Vermont Community Leadership Summit on October 6th at VSU Castleton in 2 weeks, with an amazing lineup of workshops, panels, and networking sessions. Registration will close in 1 week, so be sure to register before September 29th. Registering in advance will get you a name badge on arrival and help the registration process run more smoothly. We hope to see you at the Summit! To register and for more info, vtrural.org/summit

29/09/2026

As Deaf Awareness Month comes to a close, here's what our commitment means in practice: preparing before every assignment, listening when the community tells us what works and what doesn't, and holding ourselves to a high standard long after this month ends.

We remain committed to supporting, uplifting, and advocating for the Deaf community, not just this month, but every day. 💙

Video description:
The video starts with a graphic that includes the Vancro Integrated Interpreting Services logo at the top. Below, the word "DEAF" appears above four illustrated hands fingerspelling D-E-A-F in ASL, followed by "AWARENESS MONTH" in large bold letters and "SEPTEMBER" in a dark navy rounded box. The video transitions to Cory, a woman with long blond hair wearing a Vancro polo standing against a black and gold background. Then to Jillian, a woman with medium length grey hair wearing a grey Vancro polo standing against a black and gold background. Then to Chris H., a man with short black hair and a salt and pepper beard wearing glasses a Vancro dark grey polo standing against a black and gold background. The video ends with Vancro's logo and text that says "Accessibility Elevated.

Video Transcript:
[Cory] "Deaf Awareness Month is about more than awareness. It’s about action. It’s about respect. It’s about partnership."
[Jillian] "To our community: we see you, we value you, and we are committed to continuing to grow alongside you."
[Chris H.] "Let’s keep building spaces where communication is accessible, inclusive, and empowering, together."

28/09/2026

As Deaf Awareness Month comes to a close, we're reflecting on what it means: celebrating Deaf culture, honoring ASL, and centering Deaf and DeafBlind voices. 💙

Communication access should never be an afterthought, in classrooms, hospitals, workplaces, or communities.

September may be ending, but our commitment isn't. Let's keep showing up for the Deaf community every month, not just this one. 👉

Image descriptions:
A carousel of 6 images.
Image one - "A graphic with the Vancro Integrated Interpreting Services logo at the bottom left. Text reads: Deaf Awareness Month means celebrating Deaf culture and language. A swipe icon at the bottom right signals more slides."

Image two - "A graphic with the Vancro Integrated Interpreting Services logo at the bottom left. Text reads: It also means recognizing American Sign Language as a complete and beautiful language. A swipe icon at the bottom right signals more slides."

Image three - "A graphic with the Vancro Integrated Interpreting Services logo at the bottom left. Text reads: It also means centering Deaf and DeafBlind voices. A swipe icon at the bottom right signals more slides."

Image four - "A graphic with the Vancro Integrated Interpreting Services logo at the bottom left. Text reads: It also means communication access should never be an afterthought. A swipe icon at the bottom right signals more slides."

Image five - "A graphic with the Vancro Integrated Interpreting Services logo at the bottom left. Text reads: It also means making communication accessible in classrooms, hospitals, workplaces, and communities. A swipe icon at the bottom right signals more slides."

Image six - "A graphic with the Vancro Integrated Interpreting Services logo at the top right. Text reads: It also means showing up for the Deaf community every month, not just this one. A banner at the bottom reads: Access and Inclusion, All Year Long."