07/09/2026
Some jobs are bigger than heating and air.
Recently, we had the privilege of helping a customer whose son had passed away. She was trying to get his home ready to sell, but first she needed a dependable HVAC system. We were honored to be able to install a brand-new system and help take one more burden off her shoulders during an incredibly difficult time.
Today, she surprised us with Crumbl cookies, one of her son's favorite family traditions, along with a note that truly touched every one of us.
"Thank you so much for the help on my son Alex Gustafson's AC. This has been very difficult with his passing and it was nice that someone had his back!!"
Moments like this remind us why we do what we do.
The long hours. The hot days. The emergency calls. The stressful situations. Every bit of it is worth it when we're able to make a difference for someone during one of the hardest seasons of their life.
We're incredibly grateful for customers who trust us, but even more grateful when we're given the opportunity to serve people, not just service equipment.
To Kim, thank you for your kindness and for sharing something that was so special to your family with all of us. We won't soon forget it. ❤️
Sandra Harrison Desarae Neal Keith Fitch Eric Ryan Lindsay Ryan
