17/06/2026
A young woman called me out approximately 18months ago. Chartham, St Augustines,CT4.
No heat no hot water. I wasn't her first call, but I definitely was her last. Three other companies tried to sell her a new boiler in January 2025. She stumbled across Eclipse Gas, called me out at 6pm on a Saturday night. I'd just got home after an 11hr day, hadn't even taken my jacket off.
I told her I'd be with her in under 30mins.
Hayley made a cup of tea and I set about fixing her boiler. In under an hour of calling me, her and her family had heat and hot water again. As we waved good bye the snow started to fall.
She's always known I've been at the end of the phone for her. This week the boiler system has been upgraded and modernised.
She's been an incredible host / customer. Tea as soon as you've arrived, always offering, cold drinks too in this heat, she even baked some cupcakes which where just unreal.
What I love about Chartham is the community and it's so clear that you look out for one another. I'm popping back to Hayley's tomorrow to re seal the shower and fix the pop up basin waste and then I'm back on st Augustines Friday for half a day for someone else.
It's genuinely humbling that you recommend me and have me back,time after time.
Celebrating a decade of Eclipse Gas this year and I thank all of you for reading this and supporting and independent small business.
If any one knows Hayley, you must ask her to make some cupcakes. They are insanely good 🥰😍🤩🥳
