06/30/2026
This one means a lot to us.
A Vashon family came to us after their off-island HVAC installation failed in the middle of winter. Our team responded quickly, diagnosed the problem, and walked them through their options so they could make the right call for their home.
From there, we installed a new system, replaced old ductwork, and swapped out fiberglass insulation for a cleaner, more effective solution in both the crawl space and attic. The result? Better air quality, lower heating and cooling costs, and a home that's comfortable year-round.
But what we're most proud of is what they said about the experience itself: every team member was professional, courteous, and communicative throughout the entire process. The work was completed on time and within budget. And we left their home cleaner than we found it.
That's what it means to be your island comfort pros. Not just getting the job done, but making sure you feel taken care of every step of the way.
If your system is struggling or you're dealing with old ductwork and insulation issues, give us a call. We're here. 206-463-1777
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Here's the full review:
"The team at Vashon Heating and Cooling did a fantastic job installing a new HVAC unit at our home on Vashon. They were fast to respond to our initial emergency service call when our previous unit (which we purchased and had installed by another company off-island) failed in the middle of winter. They quickly diagnosed the problem and provided us with a few options to help us move forward with the right solution.
No matter who we worked with (i.e. the owner, scheduler, technician(s), etc.), every team member was professional, courteous, friendly and highly knowledgeable about the new system that we purchased and had installed. They were quick to get us on the schedule and showed up and completed the work on time and within budget. The team was prompt in communicating any small changes to the schedule and were able to schedule post-installation inspections soon after the new system was in place.
We also had old ductwork and insulation issues at our home (both lower level crawl space and our attic), and the team at Vashon Heating & Cooling were able to remove the old insulation and install new (non-fiberglass) insulation that is much cleaner and more full-proof than before, which has already helped us reduce our heating and cooling costs. The team did an excellent job removing the old insulation and installing the new ductwork and insulation. They left our home cleaner than when they found it and were proactive in communicating what was happening each day of the removal and installation process and what work was going to happen the next day.
We're so happy with our new system, ductwork and insulation. The air in the house is clean and the system is efficient and cost-effective. We would highly recommend Vashon Heating and Cooling to anyone on Vashon Island for their next HVAC unit or to have your existing unit serviced. Everything about our experience was positive, and their team made sure we were satisfied at every step along the way." - Bill Glenn, Island Resident